#375-2025 Director of Operations | Utshimau tshetshi pimipannit atusseunnu | ᐅᒋᒪᐤ, ᐊᑐᔅᒐᐅᓂᔪᐤ ᐊᑐᔅᑲᔅᑕᑦ

Reporting to the Director General, the incumbent is responsible for designing, planning, developing, managing and evaluating all activities related to the Operations Department.  More specifically, the Director of Operations is responsible for leading a diverse work group to accomplish assigned tasks in a safe and efficient manner, while promoting continuous improvement and balancing operational requirements. In addition, using his/her leadership skills, the incumbent directs and develops the Operations team.

MAIN TASKS AND RESPONSIBILITIES

• Plan, coordinate, supervise, and oversee the proper functioning of the company’s operations department while adhering to budgetary objectives;
• Ensure the smooth operation of the rail traffic control service center;
• Plan rail traffic, coordinate movements with other rail operators, and ensure coordination with other TSH departments;
• Ensure service quality and customer satisfaction;
• Ensure compliance with regulations related to rail operations in accordance with Transport Canada standards and guidelines, environmental laws and regulations, as well as company policies;
• Define the work plan, assign tasks, and ensure teams meet productivity goals;
• Manage human resources: prepare work schedules, approve hours worked, and validate leave requests;
• Participate in employee selection for the department, in collaboration with the Human Resources department;
• Ensure compliance with the collective agreement and apply appropriate disciplinary measures in collaboration with the Human Resources department; and
• Ensure compliance with health and safety policies.

PROFILE REQUIRED

Studies

Required University education in management, engineering or other relevant discipline. Lack of university education may be compensated for by ample experience.

Experience

• 7-10 years experience in a management role

Requirements

• Knowledge of railway operating rules and regulations;
• Fluency in spoken and written French and English; and
• Basic computer skills (Microsoft Excel, Microsoft Word, Microsoft Project, etc.).

Skills and abilities

• Proven leadership skills in managing and achieving objectives;
• Demonstrate an ability to learn and integrate new information, and to quickly understand complex and abstract situations;
• Demonstrate excellent communication skills
• Strong organizational and project management skills;
• Strategic and political thinking;
• Curiosity and ability to question;
• Skill in recognizing and developing talent, and in transferring knowledge to colleagues; and
• Be results-oriented and people-oriented, with a reputation for critical judgment.

BENEFITS OFFERED

• Competitive salary;
• Access to life, health and disability insurance;
• A very advantageous pension plan;
• A bank of 10 days of medical leave per year; and
• A bank of personal leave.

Seize this career opportunity and send your CV to the following address: rh@tshiuetin.ca